The conference focused on support for anyone on the journey of memory loss. One of the sessions I attended ws called The Meaning Behind Behaviors: Actions and Reactions. Karen Stobbe of In-TheMoment spoke about how caring for people with dementia is all about communication.
When she asked the question, "what are the three most important words you can say to someone as they age?" my mind immediately went to "I Love You." That's an easy one right? I was wrong.
Karen explained that the most important words for anyone is "I Need You." I paused and thought about that for a moment and brought it out of the conference and into everyday life.
You know the feeling you get if you feel your talents, skills, or face it just plain you in general are not needed. You feel discarded and unworthy and your confidence slips.
In the workplace the three little words "I Need You" are just as important.If you are a manager do you keep your team focused? Do they understand their work is needed?
In the workplace feeling unneeded leads to productivity and trust issues. How can we make sure that we help those we work with (or live with) feel needed?
Tell people how they are needed
Tell people why they are needed
Tell people out loud they are needed.
Learn what your non-verbal clues are saying to your colleagues and team members.
Listen without interruptions
Karen Scholton's three most important words are critical for those who work in dementia care. The same holds true for anyone working ... well anywhere.
Posted via email from MoJoCMO
No comments:
Post a Comment